Return Policy

Last updated: February 24, 2024

Return Eligibility

We accept returns of unopened products within 30 days of delivery. To be eligible for a return, your item must be:

  • Unused and in the same condition that you received it
  • In the original packaging
  • Accompanied by the original receipt or proof of purchase

Non-Returnable Items

The following items cannot be returned:

  • Opened or used products
  • Products without original packaging
  • Products damaged due to misuse
  • Products past 30 days from delivery

Return Process

To initiate a return:

  1. Contact our customer service team
  2. Provide your order number and reason for return
  3. Wait for return authorization
  4. Ship the product back using provided instructions

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Shipping Costs

Customers are responsible for return shipping costs unless the return is due to our error (you received an incorrect or defective item).

Contact Us

If you have any questions about our return policy, please contact us at:

Email: support@ketoextreme.in

Phone: 1800-XXX-XXXX (Toll-Free)